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    'body' => 'Dear Sir<br />
<br />
I do have access to teh system but the system is not working please read my complaint in full<br />
<br />
Regards
<div class="fengoffice_signature" id="og_1715575949_438872_fengoffice_signature_id">PEET JANSEN VAN RENSBURG CA(SA) CFP<br />
Kellock Management consultants CC<br />
Cel 27 83 417 0457<br />
Email peet@kellock.co.za<br />
Address No. 802 Welgelegen, 46 Beach Road, Strand, 7139<br />
<br />
<em>The contents of this e-mail and any files or attachments transmitted with it are confidential, may be legally privileged and may not be disclosed to, copied or used by anyone other than the addressee, nor may it be used or copied without the consent of the sender. The contents of this e-mail and attachments shall not be binding on Kellock Management Consultants CC unless signed by its duly authorised representatives. While we have taken reasonable precautions against viruses, we do not accept liability for any damages as a result of software viruses. If you are not the intended recipient, please tell us by reply and delete all copies on your system</em></div>

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&nbsp;
<table>
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			<td>----- Original message -----</td>
		</tr>
		<tr>
			<td>From: supportsa@sage.co.za</td>
		</tr>
		<tr>
			<td>To: peet@kellock.co.za</td>
		</tr>
		<tr>
			<td>Sent: Sun, 12 May 2024 21:48:13 +0000</td>
		</tr>
		<tr>
			<td>Subject: [ HD16518082 ] - issue with Debtors Managememnt Module</td>
		</tr>
	</tbody>
</table>
&nbsp;

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												<p>Self-help options are available on the links below</p>

												<table>
													<tbody>
														<tr bgcolor="#E6E7E8">
															<td style="color: #004B87; font-family: Arial, sans-serif; font-size: 15px; line-height: 14px; text-align: center; margin: 0; border-right: 3px solid #ffffff;" valign="top"><a href="https://u19434791.ct.sendgrid.net/ls/click?upn=u001.yWw4IpsEo2iXwBi5cXNgillmR0tiCTKmiJsj8a19mkvEIyfsDR6lAQxCHupAN-2BiF1hH7_0Pwrm-2FpFI9J72apqyVX3N1JTcDWgqSD2vuY4p02OkWxp1Iyd65WlqHPD7keoElrKY4lB-2BdP1Q25a-2Fyw7p3p7trlzgM3PU-2FFSSvXTKY4HemzMspBbN4ZankClJYKyrrtmg-2BgEOWZk5Tz8YfyeD817NC-2BsMAmz9LwqBd2Hu-2BdZuQpEA8-2FLJbigH9x8TRAZs2JNWukmQ4t0yTlVLZO9w-2FbE0Fpw3v-2BrDkkR3RPSfjNLbrTcg05BpEosY-2BZbiBgtmxqt" style="display: block;height: 100%;padding: 14px; width:50%; color:#41A940;">Knowledgebase</a></td>
															<td style="color: #004B87; font-family: Arial, sans-serif; font-size: 15px; line-height: 14px; text-align: center; margin: 0;" valign="top"><a href="https://u19434791.ct.sendgrid.net/ls/click?upn=u001.yWw4IpsEo2iXwBi5cXNgir4pr5A0q5Fv4R0KBr8bnM3HqapP07Aoy7LATR8M8t5umM4V_0Pwrm-2FpFI9J72apqyVX3N1JTcDWgqSD2vuY4p02OkWxp1Iyd65WlqHPD7keoElrKrd8NgvB2jTyxmR6kts7SuDiSwgMJgHKWnVr1JNIRvxi-2F2NYlE1xUb0Mg7XY5re0d7Dx7myriuJpOhtZXGfIgyLEv0PwCpnk4uhz3GWciDHtNjFl6BQxPonRW-2FxCWPTxCJmKCkS2zSLeh9H-2ByZIiDZP2D1JjmlQp7rRD-2BmUhtjSZEueZaF96iQhAJoRdmhGEQ" style="display: block;height: 100%;padding: 14px; color:#41A940;">Sage City</a></td>
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												<p></p>

												<p><span class="darkGrey"><span class="bold">Good day valuable client.</span></span></p>

												<p></p>

												<p>Thank you for getting in touch.<br />
												<br />
												In order to get access to the system you can contact the renewals department.<br />
												<br />
												Renewals contact email address: cloudrenewals@sage.com<br />
												<br />
												Renewals contact number: 086 123 7243<br />
												<br />
												I do apologize for any inconvenience caused.<br />
												<br />
												You can reach out to us via chat Click Here: https://webchathub.sage.com/en-za/?d=SBCASBCP_SCS_SSegREN_Chat_enza_za&amp;o=fce74b21-0e4e-4476-80fe-97d7692d54e6&amp;e=fc5766de-6b32-4f2d-8d08-9068ec0df6ce<br />
												<br />
												Our Knowledgebase has a lot of useful information as well.<br />
												https://za-kb.sage.com/portal/ss/?tabid=3&amp;searchaliases=custom_za_en_accounting</p>

												<p></p>

												<p>Reference Number for your query : <strong class="green1">HD16518082</strong>.</p>

												<p class="bold">Please note that you might receive an e-mail to rate my service. I will appreciate feedback on what I could have done better to help improve and maintain good customer service.</p>

												<p class="bold">Note: This survey is to rate the service I have provided, and not your experience with support in general.</p>

												<p class="bold">Looking forward to your feedback.</p>

												<p class="bold">For more information on the Sage POPIA terms and conditions click <a href="https://u19434791.ct.sendgrid.net/ls/click?upn=u001.yWw4IpsEo2iXwBi5cXNgimPFAMSTBfd3ahnKoq7JXAjMAaQPbAwXRkE3gkGrdy0w7XYJOxIF6-2Fp-2BmR39f9bAuLX2LJKsraO56PX0pKl5bsYYXmN-2FVqxevM-2FQEbOAGRc0S-2FZoHz1BU6jpRZjBn-2FJg1Q-3D-3DI2Kt_0Pwrm-2FpFI9J72apqyVX3N1JTcDWgqSD2vuY4p02OkWxp1Iyd65WlqHPD7keoElrKFui-2B2fWudgTkrBeB9xmuODRaNHDjaRcJm2vhhKmlK-2FCkLZxJWvYUahGD-2BWxRDUqRZzz8Fk3EezP7MxSELr418NCQ9iGHZmqo5WqMW66Nn7jYeJzWfir2EEFrWsoJC5z-2FRDx-2BWFa56Qc1dNKhPqKT1sKpc18NUEymwzUwe6P3ibh7ypzCwCGYLhJf8TbwcxUJ" style="color:#41A940;"><u>here</u></a></p>
												&nbsp;

												<p>Best regards,</p>

												<p>Sage Support</p>

												<p class="small">Internal Reference - [Sage Evolution:TAID=26854193:]</p>
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															<td style="color:#ffffff; font-family: \'Sage-Text\', Helvetica, Roboto, Segoe UI, Arial, SansSerif; font-size:14px; line-height: 20px;">This email is considered a transactional or relationship message, which is specifically excluded from the law regulating email communication.</td>
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															<td style="color:#ffffff; font-family: \'Sage-Text\', Helvetica, Roboto, Segoe UI, Arial, SansSerif; font-size:14px; line-height: 20px;"><a data-targettype="webpage" href="https://u19434791.ct.sendgrid.net/ls/click?upn=u001.yWw4IpsEo2iXwBi5cXNgipPvQbiZhCcaqi7BqMEmjxYRw2maDHpM-2BeYlzCy8jd5awfHgExFsscVI5amR9RWAD6SWpDkmCGfkxwCiu1Q5Z7z2Hve5EUjavKOlmKdsJqzQqGqkszw0R-2FbzsB8O8Rtqa3NgrARzhIzr4u2DUw90KZkOusvohE0PHuzGrohUkApc0QVpDn9WcByioLfX0koLPnWkLReUXx-2BPWawxaho3VIJiqSNchV9QSNdfXHbt9X0l2qmdBj5KvI1ffsL8CGEiCetCWiztfmpvHjrJpv8BD52IIPT5v8kOW0ZZAbqXW7LosoMW_0Pwrm-2FpFI9J72apqyVX3N1JTcDWgqSD2vuY4p02OkWxp1Iyd65WlqHPD7keoElrKbHQPsWnNEWZVDMZqU81s6nXJ1MoZjjeYj2ttlUoOgC06dzgZyhfeO1TaWsJHHTipd-2BWVfWoSo-2FfG50MW4Km6dX-2BoZmBetx7Cd4MwqRP2LlZ0hyhPSqga5Dp6cpfkSO6cJU19RnDhVQKvMk6C60pRg22oSRgBp4LEotqhY3vxcS2PGN2IJQunQRURRpviPXko" style="font-weight:400; font-size:14px; text-decoration: none; color:#ffffff;">Privacy Policy</a></td>
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															<td style="color:#ffffff; font-family: \'Sage-Text\', Helvetica, Roboto, Segoe UI, Arial, SansSerif; font-size:14px; line-height: 20px;">Sage South Africa (Pty) Ltd.<br />
															ⓒ 2022 The Sage Group plc or its licensors. All rights reserved.<br />
															&nbsp;</td>
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--
PEET JANSEN VAN RENSBURG CA(SA) CFP
Kellock Management consultants CC
Cel 27 83 417 0457
Email peet@kellock.co.za
Address No. 802 Welgelegen, 46 Beach Road, Strand, 7139

_The contents of this e-mail and any files or attachments transmitted
with it are confidential, may be legally privileged and may not be
disclosed to, copied or used by anyone other than the addressee, nor
may it be used or copied without the consent of the sender. The
contents of this e-mail and attachments shall not be binding on
Kellock Management Consultants CC unless signed by its duly authorised
representatives. While we have taken reasonable precautions against
viruses, we do not accept liability for any damages as a result of
software viruses. If you are not the intended recipient, please tell
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<body><br><br><table><tr><td>----- Original message -----</td></tr><tr><td>From: supportsa@sage.co.za</td></tr><tr><td>To: peet@kellock.co.za</td></tr><tr><td>Sent: Sun, 12 May 2024 21:48:13 +0000</td></tr><tr><td>Subject: [ HD16518082 ] - issue with Debtors Managememnt Module</td></tr></table><br>
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                                                                <p>Self-help options are available on the links below</p>
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                                                                            <a style="display: block;height: 100%;padding: 14px; width:50%; color:#41A940;" href="https://u19434791.ct.sendgrid.net/ls/click?upn=u001.yWw4IpsEo2iXwBi5cXNgillmR0tiCTKmiJsj8a19mkvEIyfsDR6lAQxCHupAN-2BiF1hH7_0Pwrm-2FpFI9J72apqyVX3N1JTcDWgqSD2vuY4p02OkWxp1Iyd65WlqHPD7keoElrKY4lB-2BdP1Q25a-2Fyw7p3p7trlzgM3PU-2FFSSvXTKY4HemzMspBbN4ZankClJYKyrrtmg-2BgEOWZk5Tz8YfyeD817NC-2BsMAmz9LwqBd2Hu-2BdZuQpEA8-2FLJbigH9x8TRAZs2JNWukmQ4t0yTlVLZO9w-2FbE0Fpw3v-2BrDkkR3RPSfjNLbrTcg05BpEosY-2BZbiBgtmxqt">Knowledgebase</a>
                                                                        </td>
                                                                        <td valign="top" style="color: #004B87; font-family: Arial, sans-serif; font-size: 15px; line-height: 14px; text-align: center; margin: 0;">
                                                                            <a style="display: block;height: 100%;padding: 14px; color:#41A940;" href="https://u19434791.ct.sendgrid.net/ls/click?upn=u001.yWw4IpsEo2iXwBi5cXNgir4pr5A0q5Fv4R0KBr8bnM3HqapP07Aoy7LATR8M8t5umM4V_0Pwrm-2FpFI9J72apqyVX3N1JTcDWgqSD2vuY4p02OkWxp1Iyd65WlqHPD7keoElrKrd8NgvB2jTyxmR6kts7SuDiSwgMJgHKWnVr1JNIRvxi-2F2NYlE1xUb0Mg7XY5re0d7Dx7myriuJpOhtZXGfIgyLEv0PwCpnk4uhz3GWciDHtNjFl6BQxPonRW-2FxCWPTxCJmKCkS2zSLeh9H-2ByZIiDZP2D1JjmlQp7rRD-2BmUhtjSZEueZaF96iQhAJoRdmhGEQ">Sage City</a>
                                                                        </td>
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                                                                <p>
                                                                    <span class="green1" style="text-decoration: underline;"><strong></strong></span>
                                                                </p>
                                                                <p>
                                                                    <span class="darkGrey"><span class="bold">Good day valuable client.</span></span>
                                                                </p>

                                                                <p>
                                                                    <p>Thank you for getting in touch.<br><br>In order to get access to the system you can contact the renewals department.<br><br>Renewals contact email address: cloudrenewals@sage.com<br><br>Renewals contact number: 086 123 7243<br><br>I do apologize for any inconvenience caused.<br><br>You can reach out to us via chat Click Here: https://webchathub.sage.com/en-za/?d=SBCASBCP_SCS_SSegREN_Chat_enza_za&amp;o=fce74b21-0e4e-4476-80fe-97d7692d54e6&amp;e=fc5766de-6b32-4f2d-8d08-9068ec0df6ce<br><br>Our Knowledgebase has a lot of useful information as well.<br>https://za-kb.sage.com/portal/ss/?tabid=3&amp;searchaliases=custom_za_en_accounting<br></p>
                                                                </p>
                                                                <p>Reference Number for your query : <strong class="green1">HD16518082</strong>.</p>
                                                                <p class="bold">Please note that you might receive an e-mail to rate my service. I will appreciate feedback on what I could have done better to help improve and maintain good customer service.</p>
                                                                <p class="bold">Note: This survey is to rate the service I have provided, and not your experience with support in general.</p>
                                                                <p class="bold">Looking forward to your feedback.</p>
                                                                <p class="bold">For more information on the Sage POPIA terms and conditions click <a style="color:#41A940;" href="https://u19434791.ct.sendgrid.net/ls/click?upn=u001.yWw4IpsEo2iXwBi5cXNgimPFAMSTBfd3ahnKoq7JXAjMAaQPbAwXRkE3gkGrdy0w7XYJOxIF6-2Fp-2BmR39f9bAuLX2LJKsraO56PX0pKl5bsYYXmN-2FVqxevM-2FQEbOAGRc0S-2FZoHz1BU6jpRZjBn-2FJg1Q-3D-3DI2Kt_0Pwrm-2FpFI9J72apqyVX3N1JTcDWgqSD2vuY4p02OkWxp1Iyd65WlqHPD7keoElrKFui-2B2fWudgTkrBeB9xmuODRaNHDjaRcJm2vhhKmlK-2FCkLZxJWvYUahGD-2BWxRDUqRZzz8Fk3EezP7MxSELr418NCQ9iGHZmqo5WqMW66Nn7jYeJzWfir2EEFrWsoJC5z-2FRDx-2BWFa56Qc1dNKhPqKT1sKpc18NUEymwzUwe6P3ibh7ypzCwCGYLhJf8TbwcxUJ"><u>here</u></a></p>
                                                                <br />
                                                                <p>
                                                                    Best regards,
                                                                </p>
                                                                <p class="">
                                                                    Sage Support
                                                                </p>
                                                                <p class="small">
                                                                    Internal Reference - [Sage Evolution:TAID=26854193:]
                                                                </p>
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                                                <td style="color:#ffffff; font-family: \'Sage-Text\', Helvetica, Roboto, Segoe UI, Arial, SansSerif; font-size:14px; line-height: 20px;">This email is considered a transactional or relationship message, which is specifically excluded from the law regulating email communication.</td>
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                                                <td style="color:#ffffff; font-family: \'Sage-Text\', Helvetica, Roboto, Segoe UI, Arial, SansSerif; font-size:14px; line-height: 20px;"><a data-targettype="webpage" href="https://u19434791.ct.sendgrid.net/ls/click?upn=u001.yWw4IpsEo2iXwBi5cXNgipPvQbiZhCcaqi7BqMEmjxYRw2maDHpM-2BeYlzCy8jd5awfHgExFsscVI5amR9RWAD6SWpDkmCGfkxwCiu1Q5Z7z2Hve5EUjavKOlmKdsJqzQqGqkszw0R-2FbzsB8O8Rtqa3NgrARzhIzr4u2DUw90KZkOusvohE0PHuzGrohUkApc0QVpDn9WcByioLfX0koLPnWkLReUXx-2BPWawxaho3VIJiqSNchV9QSNdfXHbt9X0l2qmdBj5KvI1ffsL8CGEiCetCWiztfmpvHjrJpv8BD52IIPT5v8kOW0ZZAbqXW7LosoMW_0Pwrm-2FpFI9J72apqyVX3N1JTcDWgqSD2vuY4p02OkWxp1Iyd65WlqHPD7keoElrKbHQPsWnNEWZVDMZqU81s6nXJ1MoZjjeYj2ttlUoOgC06dzgZyhfeO1TaWsJHHTipd-2BWVfWoSo-2FfG50MW4Km6dX-2BoZmBetx7Cd4MwqRP2LlZ0hyhPSqga5Dp6cpfkSO6cJU19RnDhVQKvMk6C60pRg22oSRgBp4LEotqhY3vxcS2PGN2IJQunQRURRpviPXko" style="font-weight:400; font-size:14px; text-decoration: none; color:#ffffff;">Privacy Policy</a></td>
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