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<p class="MsoNormal"><span style="font-family:&quot;Calibri&quot;,sans-serif"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Calibri&quot;,sans-serif;color:black;mso-fareast-language:EN-ZA">Dear Business Partner,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Calibri&quot;,sans-serif;color:black;mso-fareast-language:EN-ZA"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Calibri&quot;,sans-serif;color:black;mso-fareast-language:EN-ZA">We hope this letter finds you well.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Calibri&quot;,sans-serif;color:black;mso-fareast-language:EN-ZA">We are writing to inform you about some important updates regarding our Contact Details and Service Level Agreements (SLAs) to ensure smoother communication
 and efficient handling of queries and requests.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Calibri&quot;,sans-serif"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Calibri&quot;,sans-serif;color:black;mso-fareast-language:EN-ZA">To streamline communication channels, we have updated our contact details for different queries and services.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Calibri&quot;,sans-serif;color:black;mso-fareast-language:EN-ZA">Please refer to</span><span style="font-family:&quot;Calibri&quot;,sans-serif"> &quot;</span><b><span style="font-family:&quot;Calibri&quot;,sans-serif;color:black;mso-fareast-language:EN-ZA">Contact
 Details&quot; </span></b><span style="font-family:&quot;Calibri&quot;,sans-serif;color:black;mso-fareast-language:EN-ZA">on the attached letter for email addresses for specific queries.<b><o:p></o:p></b></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Calibri&quot;,sans-serif;color:black;mso-fareast-language:EN-ZA"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Calibri&quot;,sans-serif;mso-ligatures:standardcontextual;mso-fareast-language:EN-ZA">Kind regards<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;mso-ligatures:standardcontextual;mso-fareast-language:EN-ZA"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Calibri&quot;,sans-serif"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-family:&quot;Calibri&quot;,sans-serif;color:#1F497D;mso-ligatures:standardcontextual;mso-fareast-language:EN-ZA">Kindest regards,</span><span style="font-family:&quot;Calibri&quot;,sans-serif;color:#242424;mso-ligatures:standardcontextual;mso-fareast-language:EN-ZA"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:7.1pt;background:white"><span style="font-size:12.0pt;font-family:&quot;Arial bold&quot;;color:#1F497D;mso-ligatures:standardcontextual;mso-fareast-language:EN-ZA">&nbsp;</span><span style="font-family:&quot;Calibri&quot;,sans-serif;color:#242424;mso-ligatures:standardcontextual;mso-fareast-language:EN-ZA"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:7.1pt;background:white"><span style="font-family:&quot;Arial bold&quot;;color:#1F497D;mso-ligatures:standardcontextual;mso-fareast-language:EN-ZA">TSAKANI MASUNGWINI</span><span style="font-family:&quot;Calibri&quot;,sans-serif;color:#242424;mso-ligatures:standardcontextual;mso-fareast-language:EN-ZA"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:7.1pt;background:white"><i><span style="font-family:&quot;Arial&quot;,sans-serif;color:#1F497D;mso-ligatures:standardcontextual;mso-fareast-language:EN-ZA">Client Servicing Consultant</span></i><span style="font-family:&quot;Calibri&quot;,sans-serif;color:#242424;mso-ligatures:standardcontextual;mso-fareast-language:EN-ZA"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:7.1pt;background:white"><i><span style="font-family:&quot;Arial&quot;,sans-serif;color:#1F497D;mso-ligatures:standardcontextual;mso-fareast-language:EN-ZA">Liberty Corporate</span></i><span style="font-family:&quot;Calibri&quot;,sans-serif;color:#242424;mso-ligatures:standardcontextual;mso-fareast-language:EN-ZA"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:7.1pt;background:white"><span style="font-size:9.0pt;font-family:&quot;Arial&quot;,sans-serif;color:#1F497D;mso-ligatures:standardcontextual;mso-fareast-language:EN-ZA">&nbsp;</span><i><span style="font-size:9.0pt;font-family:&quot;Arial bold&quot;;color:#1F497D;mso-ligatures:standardcontextual;mso-fareast-language:EN-ZA">t</span></i><i><span style="font-size:9.0pt;font-family:&quot;Arial&quot;,sans-serif;color:#1F497D;mso-ligatures:standardcontextual;mso-fareast-language:EN-ZA">&nbsp;&nbsp;&nbsp;&nbsp;
 +27 21 526 1394&nbsp; &nbsp;</span></i><span style="font-family:&quot;Calibri&quot;,sans-serif;color:#242424;mso-ligatures:standardcontextual;mso-fareast-language:EN-ZA"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:7.1pt;line-height:12.65pt;background:white">
<i><span style="font-size:9.0pt;font-family:&quot;Arial bold&quot;;color:#1F497D;mso-ligatures:standardcontextual;mso-fareast-language:EN-ZA">e</span></i><i><span style="font-size:9.0pt;font-family:&quot;Arial&quot;,sans-serif;color:#1F497D;mso-ligatures:standardcontextual;mso-fareast-language:EN-ZA">&nbsp;&nbsp;&nbsp;&nbsp;<a href="mailto:tsakani.masungwini@liberty.co.za" target="_blank"><span style="color:#0563C1">tsakani.masungwini@liberty.co.za</span></a></span></i><span style="font-family:&quot;Calibri&quot;,sans-serif;color:#242424;mso-ligatures:standardcontextual;mso-fareast-language:EN-ZA"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Calibri&quot;,sans-serif;mso-ligatures:standardcontextual;mso-fareast-language:EN-ZA"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Calibri&quot;,sans-serif"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span style="font-family:&quot;Calibri&quot;,sans-serif"><o:p>&nbsp;</o:p></span></p>
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<strong>Confidentiality</strong>

<br>The e-mail and attachments are confidential and intended only for selected recipients. If you have received it in error, you may not in any way disclose or rely on the contents. You may not keep, copy or distribute the e-mail. Should you receive it, immediately notify the sender of the error and delete the e-mail. Also note that this form of communication is not secure, it can be intercepted, and may not necessarily be free of errors and viruses in spite of reasonable efforts to secure this medium. Any views and opinions expressed herein may not necessarily be those of the Liberty group of companies.  The aforementioned does not accept any liability for any damage, loss or expense arising from this communication and/or from accessing any attachment.
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